Why UEM is The Next Phase for Enterprise Mobility

Robby Gupta

Enterprise mobility is increasingly becoming mainstream in organizations across the world. But it has gone beyond its traditional capabilities. While earlier device management to secure mobility was the main focus, organizations are now developing new capabilities that drive the growth of enterprise mobility. Machine learning, Data Security, and AI are a few capabilities that are now attracting attention in the enterprise mobility space.

UEM as a driving force in enterprise mobility

Unified Endpoint Management (UEM) is one of the advanced developments in enterprise mobility. It provides a systematic approach to secure devices and endpoints in mobility. It provides a centralized management framework for all mobile devices. 

UEM enables gathering insights through a unified framework which will allow optimizing work for the employees. It offers a holistic view of all the organization’s connected mobile devices and makes work more productive. UEM upgrades the existing workflow across various endpoints using the unified data and insights from the working environment. 

Read: Top 5 Challenges for Enterprise Mobility: Identification and Overcome the Obstacles

With the help of UEM, enterprise mobility becomes efficient and insightful. It offers data to employees in a structured manner and enables organizations to understand how apps are utilized. UEM technology has several benefits that smoothen the entire framework of enterprise mobility.

◙ UEM provides comprehensive visibility of the mobile app usage and provides insights using analytics. It has cross-platform visibility which leads to less number of service requests and ultimately, leads to employee satisfaction. The user experience can be improved by providing real-time and contextualized information to employees on their devices. 

◙ UEM simplifies the process of application provisioning and de-provisioning. It has its applications for organizations that work with Windows 10 and has business-critical mobile deployment. This benefit was a major driving force behind M&T Bank’s move to UEM and scale their enterprise mobility framework.

◙ UEM allows creating a unified digital workflow framework on multiple devices for their devices. It offers multi-channel delivery through varied endpoints within the structure. The result will be decreased redundancy in the process and more time to market the application.

◙ One of the main benefits UEM offers is the cost-effectiveness of the framework. Deployment of hundreds and thousands of devices under UEM results in tremendous cost-savings for the organization, even across multiple platforms. The migration from enterprise mobility management (EMM) to UEM will definitely mitigate the costs involved in enterprise mobility.

While the benefits of UEM far outweigh its costs and cons, enterprises still hesitate to explore the UEM territory. They have been attached to the traditional forms of monitoring mobile devices and access management functions distinctly from their PCs and laptops.

Big organizations are more hesitant to replace their legacy equipment with UEM because they are not entirely informed about the technology. Organizations that run an older OS like Windows 7 are more reluctant because their entire framework is built on that. Upgradation will only result in high costs involved in migration and changing the process. The only way these organizations can migrate is at the end of the Windows 7 life, in nearly 2020. After that, they’ll make the transition to Windows 10 because Microsoft will stop releasing security updates for the OS. Windows 10 will come to the rescue for organizations to deploy the UEM solutions. Implementations will multiply and as organizations realize back-end services of mobile devices are growing, the investment in UEM is likely to increase rapidly.

EMM evolving into UEM solutions

Enterprise mobility management is now evolving into UEM as companies realize that the latest developments in EMM maximise their capabilities.

◙ Dashboard capabilities enable organizations to view the resource limitations of connected mobile devices. It allows them to see how many devices are not on the latest OS and which devices are vulnerable to security threats. The risk-based analysis is complemented with this capability. Vendors can now assess risks based on the risk scores and determine the access levels for different users. This will drastically improve the user experience.

◙ Today, no mobile app is built without considering machine learning and artificial intelligence. It will provide employees with newer ways to utilize enterprise mobility. Augmented reality, biometric systems, etc. will create a secure and interactive digital workspace for them. Companies are working on improving their workflow capabilities by integrating AI with their mobile device management. It will help in mobile reporting and analytics which are crucial in providing insights into the success of the UEM solution.

◙ Employees today are always moving and working on the go. They have access to the company’s resources from varied points throughout the day. Vendors now offer relevant identity tools that help protect these endpoints and offer comprehensive security. It restricts either their usage of the company’s resources or provides them limited access for a timeframe.

◙ Data and Information accumulated by enterprise mobility management will now be processed by the AI and ML frameworks. This will enable better workflow, respond faster to queries, and make informed business decisions. These insights will allow companies to react to employees’ demands and behaviours.

◙ EMM has long been used on all devices for employees’ convenience. However, privacy concerns arose and now employees hesitate to get EMM on their personal devices. They want to keep it limited to the devices offered by the organization. This has resulted in companies focusing on mobile application management for personal devices.

UEM cannot be implemented overnight. The transformation from EMM to UEM is one that requires proper planning before resources can be allocated for its execution. Most companies are not prepared for such a move but once done, they will easily be able to justify their return on investment.

Once deployed, UEM only results in cost-savings and employee effectiveness. It also depends upon the size and complexity of the organization but the process of implementation remains the same. Even though UEM is not for every organization, it can be implemented in most companies that are ready to adopt it. TechJini is a leading IT solutions provider that enables UEM through top-notch products. We help you transform from EMM to UEM through innovative solutions for making the most out of the migration. Contact us today.

Google Certified Agency_CTA
about the author

Robby Gupta

Robby Gupta is the head of US operations for TechJini, Inc. He has had varied experiences working in New York, Cupertino, and Bangalore with packaged & amp; custom web and mobile app development for an assortment of industries. His current focus is Immersive Technologies, IoT, AI bots and their applications in the digital enterprise.