Top 5 Challenges for Enterprise Mobility: Identification and Overcome the Obstacles

Robby Gupta

Enterprise mobility has come a long way. The range of options and feature sets available to the modern enterprise mobility buyer is impressive. Enterprises are now also focusing on building mobile apps themselves.

They are competing to integrate third-party services to apps on their own to gain productivity, collaboration, and optimal operational advantages. This paradigm shift –  in the way enterprises conduct business today – unravels few challenges as well.

Enterprise mobility has proved to be a catalyst for the enhancement of organizational processes, employee performance, customer service, and many other facets of the modern business.

It comprises managing and organizing mobile devices, wireless networks, and other mobile computing services in a business context. As the use of mobile gadgets has increased tremendously among employees in recent years, the need for enterprise mobility management has become increasingly noteworthy.

All services, data, and applications must be available to remote users in a highly reliable and secure manner on various platforms and devices. Compliance commitments and security requirements must be fulfilled without increasing related costs and administrative efforts greatly.

To enable this, businesses must foresee the possible challenges in the implementation of enterprise mobility and should be prepared to address them.

Enterprise mobility can completely transform an organization.

Due to its highly transformative nature, enterprise mobility will always bring with it a number of challenging decisions for business leaders to make and also some level of snags with its development and implementation. The top five challenges are as listed below:

1. Challenges in BYOD (Bring Your Own Device) management

For a successful BYOD policy, silos in business must be eliminated and seamless collaboration between all involved members must happen. This includes the developers, users, legal, human resources departments as well. Basically, all the relevant teams need to be on the same page regarding the company level changes.

Most companies opt for BYOD policies which have brought certain challenges in workspace delivery, device management, and information security. There might be times when the company has to face personnel issues in terms of being scrutinized technologically, viz. apps they use, websites they browse.

The employees may feel insecure about their privacy rights. This kind of situation may crop up when you have strict mobile policies in order.

A common starting point for enterprises is to invest in mobile device management (MDM) solution. The leaders must ensure that the employees of the organization are fully bought into their mobile strategy and that there is a positive attitude towards the transformative nature of such technologies.

The enterprise should seek help and guidance from experienced partners and solution providers when devising their mobile strategies to resolve issues and essentially reach the universal goals that drive mobile technology.

2. Challenges in device security

Security is a big issue with building enterprise mobile apps so much so that certain organizations limit the use of them in the workplace. Others allow only a subset of the app to be used, and still, others let apps go unprotected.

enterprise mobility services security
Source: Pexels

The mobile terrain has undergone radical changes and it was evident that these kinds of hitches will crop up. Appropriate authentication within all mobile channels has to be established.

The biggest risk factors are the employees themselves. They tend to share files, emails along with the use of unauthorized apps which can jeopardize the security of the enterprise.

The security factor will remain a challenge for the leaders. They need to emphasize stricter device policies, update their systems with the latest technology to avoid any corporate data breach.

There are several agile solutions available in the market and a significant number of them concentrate mostly on applications and data. These solutions can solve various security concerns for companies with intricate and trustworthy skills.

Regardless of what solutions are implemented, IT leaders need to be constantly on their toes and encourage the appropriate use of the highest quality mobile security tools available.

3. Challenges in user experience

Effective user experience (UX) design for mobile app development is essential to create engaging experiences. The key reason is to accomplish business goals for creating a brand image, enhance brand reputation, and generate natural traffic and revenue.

To achieve a profitable gain, UX design needs comprehensive qualitative feedback in order to motivate the response.

The main challenge which stresses the strategic decision to mobilize within an enterprise is to encourage and achieve user adoption of these apps by providing a one of a kind mobile experience.

Enterprise Mobility Exchange Advisory Council member and mobile evangelist Jeff Wallace has emphasized: “Without a positive user experience, mobile apps will not be used to their full potential, and if apps are not fully adopted by employees, an organization will never gain the return on their investment that they planned for.”

It is extremely vital that the UX is given equal precedence. As an employee or a consumer will use the apps and based on their attitude towards them, the enterprise will be able to decipher the nature of productivity, growth, and success of their business.

Determining what kind of interface and functionalities employees need, and in many cases expect, from their mobile apps when carrying out tasks is an important step, as is assessing the kind of experience which will help employees perform these tasks better.

This will require appropriate research, rigorous testing, and a certain level of creativity among the leadership, where the users simply must be placed first.

4. Challenges in mobile applications

There needs to be a balance struck between security, usability aiding in productivity for employees within large firms. This, however, poses a challenge which naturally serves the key step of enterprise mobile strategies, which is developing and deploying mobile applications.

Enterprises have to find the right tools to develop the best apps. Within this critical process, there are a lot of decisions which have to be made that can be extremely difficult for IT leaders if they are not fully equipped with the required resources or know how.

Once the apps are deployed, it is important that they can be properly hosted and maintained under the essential amount of control by the IT department. Native app development is preferred for large companies than the conventional HTML5 app.

5. Challenges in mobile strategy

To keep up with market demand, many large organizations have given business units the freedom to create and launch dozens or even hundreds of apps. This has enabled these units, across industries, to quickly market innovative applications and yield from the rapid return of investment.

The most difficult challenge is to decide on the suitable mobile device policy and solutions to accelerate the business forward and gain an advantage over innumerable companies in the market along with a positive mindset towards such transformation.

A mobile strategy should refrain from looking too deeply into the future because the advancements in technology happen quite rapidly and no enterprise would want to operate with archaic systems.

It is also important that all functional areas of an organization collaborate to create a mobile strategy which fosters recurring growth, productivity, efficiency, and positivity.

The leaders have to understand that impediments will appear on this path to transformation. The best they can do is be proactive, and create the necessary precautionary measures to avoid any snags.

Bottomline

Like any other change, this progressive shift towards enterprise mobility will harbor a lot of challenges for the organizations. TechJini, a Google certified developer agency, can help organizations create and manage enterprise mobility solutions with their extensive support and domain expertise for organizations taking their nascent steps in this technological terrain. Please feel free to reach out to us for a free consultation with one of our experts.

Google Certified Agency_CTA
about the author

Robby Gupta

Robby Gupta is the head of US operations for TechJini, Inc. He has had varied experiences working in New York, Cupertino, and Bangalore with packaged & amp; custom web and mobile app development for an assortment of industries. His current focus is Immersive Technologies, IoT, AI bots and their applications in the digital enterprise.