Enterprise Mobility: Business Drivers, Benefits, Risks and Challenges

Keshav Jeet

Running an enterprise today isn’t about being physically present all the time among your employees to make sure that they are working well. With the technological advancement, organizations take care of different activities and processes through interconnected devices. The prominence of these devices in multiple industries has led to the evolution of a new concept referred to as enterprise mobility.

David Krebs, EVP of Enterprise Mobility & Connected Devices at VDC Research says, “We’re entering a new era of enterprise mobility. Companies are turning to mobile solutions to address a wider range of business objectives, and they want solutions that appeal to and empower staff to know more, do more and contribute in more ways to strategic goals and outcomes.”

What is enterprise mobility?

Today, when everything else is portable and mobile, having a static workplace is time-consuming and outdated. Enterprise mobility enables better collaborations with mobile devices. It provides you with a mobile workplace to operate from wherever and whichever device available to you.

In short, it is no more necessary for you to be present in your business premise to make sure the processes and functions are being carried out properly. You can keep a watch on the same through your devices and control everything via virtual interfaces.

The idea of mobile enterprises is not only for owners who can monitor everything online but also for employees who can work from wherever they want. The solution helps in managing business both offline as well as online.

Business drivers

pAs mobility is a technological concept, it is obvious that you will need to have some key drivers to make the system work. Some of the business drivers that will ensure that the virtual enterprise network works well for your organization have been discussed below:

  • ◙ Need to bring your own device (BYOD)

The employees are free to use devices they are comfortable with. It can be either their laptops or tablets or phablets. As an enterprise owner, you must make sure that the mobile solution is compatible with the multiple devices to be used by everyone in the organization. The support for multiple mobile OS is also mandatory for the robust working of the solution.

According to a report by ResearchandMarkets.com, the global BYOD and enterprise mobility market is expected to grow at 18% CAGR by 2023.

Read: How does the BYOD Policy affect Enterprise Mobility?

  • ◙ Speed

The idea of mobility could only be productive if the speed at which it deals with data is significant. There are scenarios where multiple applications are linked to the backend server for transfer or retrieval of data stored in the system. In such cases, the time taken to yield results is important for better user experience.

Hence, the speed and response time plays a vital role in making mobility effective.

  • ◙ Cloud network

Cloud computing is one of the features that make the virtual working interfaces efficient. The on-premise working is no more the need of the hour. You can have the cloud-based networking enabled that will facilitate a secure and robust communication network within your mobile enterprise.

  • ◙ Un-coded reconfigurability

As the mobile platform is used by multiple users, it is necessary for it to be flexible. Every member involved should be able to access it without any hassle. Hence, it is expected that the network for configuration is not coded or complex for users to handle.

Benefits

As you align business drivers with your goals, your enterprise will experience the multiple benefits offered by enterprise mobility. Some of them are:

  • ◙ Flexibility

You’re no longer bound to where your enterprise is. By transforming into a mobile enterprise, you can leverage talent from all across the globe, thereby leading to enhanced opportunities. With mobile devices, you are always up to date with the latest information. Your entire agenda for the day is on your fingertips making it easier to track meetings and meet deadlines.

  • ◙ Customer satisfaction

Any business you conduct aims at satisfying consumers both in terms of the quality of goods and your after-sale connectivity with them. With mobility, you can make sure of staying connected with your customers throughout the day, thereby providing instant support.

  • ◙ Reduced cost

The static workplace demands investments in infrastructure and requires maintenance. With mobility deployed in your workplace, the costs incurred are cut down to a great extent.

  • ◙ Improved productivity

A flexible working hour, enhanced customer service, deferring the operational cost, and minimized investments altogether increases the productivity of your business. You hire the best talents from around the world and spend less on the infrastructure while reaping more and more profits.

  • ◙ Security

Though employees can work from anywhere on the network, the security of the system must never be compromised. By choosing your technological partner carefully, you can protect the network from any unauthorized access and prohibits the entry of external elements into it.

Risks and challenges

With the numerous benefits of the mobility platform, there are also some risks and challenges to be dealt with at the same time.

  • ◙ Security concerns

Having security concerns when each and every function is taken care of on a virtual interface is not unusual. Users and business owners are always doubtful about the security of using the mobile enterprise network. Multiple surveys have been conducted in this regard that infers that enterprises do not bother to pay for mobile security.

As a result, guaranteeing security while working on databases online becomes quite risky. This is where the enterprise mobility management or EMM strategy comes into play. It can make sure that all business information is stored securely and is not accessed by any external element, thereby addressing all the security concerns.

  • ◙ Implementation and adoption

The most important thing to be considered in this regard is the adoption of the mobile enterprise solution. Often, it’s observed that the solution is deployed and the users don’t fully understand or are simply resistant to trying something that will change the way they are used to working. Along with ensuring hardware and software support for compatibility, organizations must help employees in the transition through a planned change management strategy.

  • ◙ Instant data access

The storage and retrieval of business data is a crucial process. In the case of mobility solution, users may face speed issues or problems with the response time. This can become a challenge for any business. To take care of this issue, employees using the devices are given an authority to access and work with the centralized network and use secure file sharing options to ensure a transparent working atmosphere.

Undoubtedly, the mobility system has its own risks and challenges. But with a right technological partner and a carefully planned implementation approach, you can anticipate the possible issues as well as concerns such as regarding security.

Enterprise mobility brings in efficiency and productivity. For an improved service, you must take care of the time to time upgrade of the entire system. Providing a user-friendly is imperative for enterprise mobility.

As you overcome the challenges, you will be a truly mobile enterprise. It’s one of the best ways to embrace the entrepreneurial culture and work flexibility which most employees expect today. After all, enterprise mobility is the future of workplaces.

We, at TechJini, work closely with organizations to implement solutions that boost your business productivity while ensuring a consistent employee experience. Feel free to reach out to us for further questions.

Google Certified Agency

about the author

Keshav Jeet

Keshav is the most creative and innovative thinker who is never isolated with the bandwidth. He always strives to bring out the potential of technology to deliver a remarkable impact. Started as a programmer he gradually gained expertise in Developing, Designing and Architecting solutions for startups and enterprise. He has varied experience from healthcare, public procurement, ERP and mobility. He helps clients ideate, innovates and uses cutting-edge technologies to solve real-world problems. He brings technological leadership, by evaluating and implementing solutions on next-generation technologies.