Best Practices for Enterprise Mobility that Every Organization Should Adopt

Robby Gupta

Enabling enterprise mobility involves fostering technologies, people, and processes that support mobile computing across mobile devices and wireless networks. It is still considered an emerging discipline and one that can be challenging for many enterprises.

Some years ago, it would have been difficult to fathom this kind of a radical working culture as many organizations relied on pen and paper documentation for field workers. But now, many enterprises have made strides to implement the systems required to enable mobility.

Employees are more than willing to initiate the concept of “bringing their own devices” to their offices now. A lot of employees have access to their company’s data or work using their smartphones and tablets. However, only a handful of business enterprises have any kind of BYOD (Bring-Your-Own-Device) management policy in place.

Having a detailed enterprise mobility management method is required for an organization, especially if a company is investing in mobility. To make mobility work, organizations must scrutinize the best practices for building mobile apps, understanding user preferences, and also getting the funding for mobile applications. There are no restrictions regarding place or time when the users perform business tasks using mobile devices. Access to the IT resources of the enterprise should be available on platforms like the various Windows editions, MacOS, BlackBerry, Android, and iOS.

IT management challenges have amplified greatly due to the increased freedom of access to IT resources. All services, data, and applications must be available to remote users in a highly reliable and secure manner on various platforms and devices.

Compliance commitments and security requirements must be fulfilled without increasing related costs and administrative efforts greatly. It becomes very important for an organization to understand the best practices that need to be followed in Enterprise Mobility before implementing it.

Making infrastructure ready for Enterprise Mobility Services

Adding lots of new mobile devices and applications to your network can put a strain on bandwidth and damage the performance of apps, resulting in significant dips in productivity and dissatisfied users. IT organizations need to monitor real-time network bandwidth consumption, prioritize network traffic, and reconfigure bandwidth if necessary.

Using a mobile device management tool with the ability to monitor and manage different categories of devices from multiple locations will make this convenient. Usually, it is assumed that wireless local area networks (WLANs) are predictable and fast as wired LANs and the IT is often pressurized to employ WLANs to serve both personal and business devices.

The complexity of problem diagnosis and network management increases and these become more challenging as companies rely mostly on WLANs for crucial communication. WLANs are not designed for providing crucial services such as enough coverage, avoiding poor performance, and ensuring service for personal devices of the employees.

Enterprises need to expand site mobile access, add IP voice services, segregate enterprise devices from personal ones, manage bandwidth, and raise network capacity to deal with the issues.

Bring Your Own Device (BYOD) policy

Any BYOD policy must be developed with input from all departments of the organization.

Although BYOD efforts should be led by the CIO, the involvement of everyone, encompassing users, developers, and IT team, is crucial. Even the legal and human resource departments must be included. As it means an entire culture change in the organization, it is imperative that everyone follows the same policy, about what can and cannot be accessed over personal devices.

Due to BYOD programs being implemented, workspace delivery, device management, and information security are among the challenges that are increasing. The IT team must proactively forestall future requirements, implement programs, and create policies through a partnership with users of BYOD.

Using diversified options for mobile development

According to a recent study, it was found that 33 percent of respondents preferred a hybrid approach to mobile app development, in which apps are built using web technologies like HTML5 and then wrapped inside a container that offers access to native device features.

Twenty-five percent mentioned native app development on mobile platforms like Android and iOS and 19 percent use web development languages.

According to some experts who believe NativeScript is one of the trendiest technologies and an open source system can be the future for mobile app development, this framework provides more flexibility than Apache Cordova which is just utilized for hybrid app development.

Keeping data and apps secure

With such a rapid use of mobile apps and devices in an organization, there arises a question of a robust security system. Accessing company data through personal devices anywhere, anytime can leave a thin crack in the system, making it more susceptible to cybercrimes.

Source: Pixels

User credentials must be managed with maximum security and utmost care. Credentials which may be sufficient for certain kinds of applications may not be suitable for other kinds of applications that need more security. Anti-malware, validation, device wipe, and encryption are among the security controls (cross-platform) that must be deployed.

Design Mobile Apps with Users in Mind

For increasing the odds that an app will be readily adopted, talk to potential users and make sure you understand how they will use a mobile app.

For instance, if you’re coming up with a field employee management app, you ought to understand the working conditions from the field executives, and if they often end up working in areas with poor network connectivity, your app should absolutely support offline mode.

Collaborate with the enterprise application development team and ensure that the apps are designed in such a way that the users actually use them. to make your app successful, it requires giving your users pleasurable experience with an engaging user interface.

Effective user experience (UX) design for mobile app development is essential to create engaging experiences.

Enterprises can meet all kinds of business goals with the implementation of enterprise mobility. Thes goals include brand building and generating more revenue, or more simply improving employee and customer experience. And to achieve these, UX design needs comprehensive qualitative feedback in order to motivate the response.

Follow the latest trend in technology

There is a trend of constant development in the enterprise application solutions field. Particularly, the Android for work solutions concentrates on offering security at the OS level which is helping to keep the personal and professional arenas separate by providing profiles on the latest Android gadgets. It is able to administer enterprise-level controls whereas users have control over their personal info only.

This protects the enterprise’s data and apps if and when the user has to access or order items from unknown sites outside their profiles. While various studies show people spend more time in mobile applications than in the browser, most companies should plan on keeping mobile websites a part of their strategies for the foreseeable future. A significant number of consumers still use mobile sites.

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Following these best practices, any business can embark on its transformation journey to enable enterprise mobility in different silos, and hence, improve productivity, enhance efficiency, and create better employee experience. Making enterprise mobility a strategic priority is imperative for industry leaders to gain any kind of competitive advantage in today’s digital economy.

TechJini, a Google-certified mobile development agency, works closely with you to help you achieve your business goals with adoption of enterprise mobility. Get in touch for a free consultation today.

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about the author

Robby Gupta

Robby Gupta is the head of US operations for TechJini, Inc. He has had varied experiences working in New York, Cupertino, and Bangalore with packaged & amp; custom web and mobile app development for an assortment of industries. His current focus is Immersive Technologies, IoT, AI bots and their applications in the digital enterprise.